Changes or cancellations, Refunds.

To cancel or change a booking, the customer must contact us at, Notify us of cancellation or changes.

Changes to the booking can be viewed if stock allows for renting to other customers.

Customers can change or cancel free of charge 7 days before the start date of the rental and are then entitled to a full refund.

A customer who intends to change a booking with less than 7 days notice should contact and each case will be reviewed.

Cancellations after 7 days cannot be refunded.

If the customer does not pick up the product within an hour of the booked time, we judge the booking as a no show booking and the customer loses the right to the product.

In those cases, the customer is not entitled to a refund.