Changes or cancellations, Refunds.

To cancel or change a booking, the customer must contact us at travelbabyifo@gmail.com, Notify us of cancellation or changes.

Changes to the booking can be viewed if stock allows for renting to other customers.

Customers can change or cancel free of charge 7 days before the start date of the rental and are then entitled to a full refund.

A customer who intends to change a booking with less than 7 days notice should contact travelbabyifo@gmail.com and each case will be reviewed.

Cancellations after 7 days cannot be refunded.

If the customer does not pick up the product within an hour of the booked time, we judge the booking as a no show booking and the customer loses the right to the product.

In those cases, the customer is not entitled to a refund.