Delivery terms

Home delivery. Hotels and more.

Delivery and return

If the lessee has requested home delivery, shipping costs will be added to the rental price. Delivery time may vary depending on the day, but between 12:00 and 20:00 the Renter will receive a message from us with a more precise timing.

As soon as the rental period begins and the customer receives the product, it is the customer's responsibility to ensure that the product is in an acceptable condition

The delivery of the rental product takes place on the start day of the rental and the return of the products must take place on the end day of the rental period. If the customer requests that the product be delivered on another day, for example the day before or return the product the next day. It is then the customer's responsibility to book those days as well.

Home deliveries are between 12:00 and 20:00

The tenant in question will receive a text message from Travelbaby with a more precise schedule the day before.

Travelbaby only waits for 20 minutes outside a house or hotel for a tenant. If the tenant does not notify or does not arrive within that time, the booking is classified as an unclaimed booking and the tenant loses the right to the product.

Travelbaby does not accept under any circumstances to leave a product outside the house. You can consider leaving it in the lobby or other places. In those cases, the tenant is considered to have received the product and is responsible for it,

terms

In general

By renting products from Travelbaby, the customer agrees to the following terms.

In the terms and conditions, we, us and our means Travelbaby

Travelbaby is owned by Travelbaby ehf (511223-0320)

Price

Prices are in Icelandic króna (ISK)

The customer pays in full for the rent (and other fees) as soon as the booking is completed. All prices include rent, VAT and cleaning and handling.

Payments

To pay for an order, the customer must use a credit card. Travelbaby accepts most payment cards. Information about the payment card used to pay for the booking must not be changed until the rental period ends. In certain cases, payment information may be used to bill for damages or other abuse.

To pay for an order, the customer must use a credit card. Travelbaby accepts most payment cards. Information about the payment card used to pay for the booking must not be changed until the rental period ends. In certain cases, payment information may be used to charge for damages or other abuse.

Delivery

Delivery and return

If the lessee has requested home delivery, shipping costs will be added to the rental price. Delivery time may vary depending on the day, but between 12:00 and 20:00 the Renter will receive a message from us with a more precise timing.

As soon as the rental period begins and the customer receives the product, it is the customer's responsibility to ensure that the product is in an acceptable condition

The delivery of the rental product takes place on the start day of the rental and the return of the products must take place on the end day of the rental period. If the customer requests that the product be delivered on another day, for example the day before or return the product the next day. It is then the customer's responsibility to book those days as well.

Home deliveries are between 12:00 and 20:00

The tenant in question will receive a text message from Travelbaby with a more precise schedule the day before.

Travelbaby only waits for 20 minutes outside a house or hotel for a tenant. If the tenant does not notify or does not arrive within that time, the booking is classified as an unclaimed booking and the tenant loses the right to the product.

Travelbaby does not accept under any circumstances to leave a product outside the house. You can consider leaving it in the lobby or other places. In those cases, the tenant is considered to have received the product and is responsible for it,

Edit or Cancel

To cancel or change a booking, the customer must contact us at travelbabyifo@gmail.com, Notify us of cancellation or changes.

Changes to the booking can be viewed if stock allows for renting to other customers.

Customers can change or cancel free of charge 7 days before the start date of the rental and are then entitled to a full refund.

A customer who intends to change a booking with less than 7 days notice should contact travelbabyifo@gmail.com and each case will be reviewed.

Cancellations after 7 days cannot be refunded.

If the customer does not pick up the product within an hour of the booked time, we judge the booking as a no show booking and the customer loses the right to the product.

In those cases, the customer is not entitled to a refund.

Extend the lease

A customer who does not expect to be able to return the Travelbaby product at the agreed time must be notified immediately.

In such cases, it is possible to extend and then Travelbaby to accept and is subject to stock availability in relation to renting to other customers.

When agreeing on a rental extension, the customer receives an invoice by email that must be opened and that must be paid immediately. The customer must pay for those days at the daily price that appears on the Travelbaby website ( Travelbaby.is ) and is not entitled to additional days at the same price as when the original rental period was booked.

If no agreement has been reached or the tenant does not notify Travelbaby of a delay in the return of goods, daily fines corresponding to the rental price in question based on one day's rent will be added for anyone who exceeds the agreed rental time until the tenant has returned the goods.

If Travelbaby has not been notified of a delay in return and the product is not returned within three days of the end of the rental period, Travelbaby reserves the right to collect the full sales price of the product. After that, the tenant is considered to be the owner of the product

Book at short notice.

You can only book with 48 hours. reservation on Travelbaby's website (Travelbaby.is) For bookings with shorter notice you need to contact Travelbaby by email ( travelbabyifo@gmail.com )

An additional fee of ISK 2990 applies to bookings made less than 48 hours in advance.

Usage

Customers should handle our products carefully and follow instructions. Strollers must be in padded bags (the bags included) to go down in the luggage compartment. Customers are prohibited from contaminating the products with strong substances and activities such as smoking.

Warranty

If a product is lost or damaged, Travelbaby must be notified immediately, so we can make arrangements for the next rental.

If the product is returned in bad condition, for example broken or damaged, the payment card will be charged for the total price of the product.

If the product is stolen or lost, the payment card is charged for the total price of the product.

Travelbaby does everything to minimize costs for customers and will always look for ways to fix and get spare parts for damaged products if available. and it will be added to the total price of the rental.

If the product is returned dirty with stains that are fixed or impossible to remove and or smells like, for example, the smell of smoking, an additional fee of ISK 6500 will be charged.

Travelbaby is not responsible for design and manufacturing defects, nor for inadequate warning labels by manufacturers. The customer should familiarize himself with the product before using it.

In cases where an accident or injury occurs due to the product, even though the manufacturer's instructions for use have been followed, Travelbaby bears no responsibility

Products

Products may be different from the pictures. The images on the website and social media are used for illustrative purposes only.

Taxes and fees

All prices on the website are stated with VAT and all invoices are issued with VAT

Changes to terms

Travelbaby reserves the right to change and improve these terms or any information at any time.

Changes to the terms and conditions take effect when they appear on the site