Delivery and return

If the lessee has requested home delivery, shipping costs will be added to the rental price. Delivery time may vary depending on the day, but between 12:00 and 20:00 the Renter will receive a message from us with a more precise timing.

As soon as the rental period begins and the customer receives the product, it is the customer's responsibility to ensure that the product is in an acceptable condition

The delivery of the rental product takes place on the start day of the rental and the return of the products must take place on the end day of the rental period. If the customer requests that the product be delivered on another day, for example the day before or return the product the next day. It is then the customer's responsibility to book those days as well.

Home deliveries are between 12:00 and 20:00

The tenant in question will receive a text message from Travelbaby with a more precise schedule the day before.

Travelbaby only waits for 20 minutes outside a house or hotel for a tenant. If the tenant does not notify or does not arrive within that time, the booking is classified as an unclaimed booking and the tenant loses the right to the product.

Travelbaby does not accept under any circumstances to leave a product outside the house. You can consider leaving it in the lobby or other places. In those cases, the tenant is considered to have received the product and is responsible for it,